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Noticeboard

Cancelling an Appointment - If you are unable to attend an appointment for any reason, please let reception know as soon as possible, even if it is 30 minutes notice, we may still be able to offer the appointment to another patient.


Please see our latest newsletter for an update from the surgery - see Further Information for more details. 


Combs Ford Surgery part of Suffolk Primary Care.....


CQC Report


AFTERNOON CLOSURE DATES                

Home Visits

We do request that patients think carefully before requesting a home visit, as a more thorough examination can be performed in the setting of a well equipped surgery with access to additional services such as nursing and a dispensary.

The decision as to whether or not a visit is required should be based on the clinical condition of the patient and should be made by the assessing clinician.

Guidelines state that home visits should be reserved for situations where a face to face consultation is necessary and:

  • The patient is housebound, or
  • The patient is in the later stages of a terminal illness, or
  • The patient may be suffering from a medical condition which would be worsened by travelling

 

If you need to request a visit, please telephone 01449 678366 (this line is for home visits and emergency calls ONLY)

contact usPlease telephone with your request for a visit before 10.00am if possible. Please give the name and address of the patient and be prepared to give some idea of why a visit is needed. This helps our doctors understand the urgency of the case. Visits should only be requested for urgent treatment/care and where possible patients should try to come into the surgery to see their doctor.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.

 
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